Delete Videos When Deleting a User
Platform: Browser
Available to users in Administrator and Educator roles.
By default, when you delete a user, that user's videos are not deleted. If you wish to delete videos that the user uploaded follow these steps:
1. Navigate to the Users tab, and select the user you would like to remove from your account.
2. Scroll to the bottom and select Delete User.
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3. In the pop-up, check the box that says “Delete All User Videos.”
4. Click Delete.
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Note: If any of the user’s videos were locked, you’ll have to manually unlock and delete those videos.
To manually unlock and delete videos:
1. In the Videos tab, navigate to the video you would like to delete.
2. Click on the gear icon, and select “Edit Video Details.”
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3. Uncheck the “Prevent Video From Being Deleted” box.
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4. Scroll to the bottom and click Save.
5. Once you’ve returned to the details page of that video, click the gear icon again and select “Delete Video & All Markup.”
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