Vosaic Support: We're Here To Help!

Platform: iPadUser: Administrator, Educator, LearnerAll videos uploaded or captured are stored in the Cloud. The amount of Cloud space your

Platform: BrowserUser: Administrator, EducatorA new Vosaic user account may be created without sending the Invite to Vosaic activation email to

Platform: BrowserUser: Administrator, Educator, LearnerAdministrator: can download all videos uploaded to their organization.Educator: can download videos they have uploaded.Learner: can

Platform: iPadUser: Administrator, Educator, LearnerWifi and Bluetooth must be enabled on both iPads in order to record using two iPads.Note

Platform: iPad, iPhoneThe following steps describe how to disconnect an iOS device from an internet network.1. Press the Home button.2

Platform: BrowserUser: Administrator, Educator, LearnerAfter selecting a video from the Video List and clicking Watch and Mark Up the Video

Platform: BrowserUser: Administrator, Educator, LearnerOnce a video has been marked, the timeline can be exported as an XML file.Administrator: can

Platform: iPadUser: Administrator, Educator, LearnerThe following steps describe how to watch a video that is in the process of uploading.1

Platform: BrowserUser: Administrator, Educator, LearnerThe following steps describe how to annotate a marked moment.1. Single click on a video in

Platform: BrowserUser: Administrator, Educator, Learner Administrator: can delete all annotations added to moments.Educator: can delete annotations they have added.Learner: can

Platform: iPad, iPhoneUser: Administrator, Educator, LearnerWifi and Bluetooth must be enabled on both devices in order to record using two

In order to run the Vosaic mobile app on an iOS device, you must be running iOS 10 or later